15 Black Friday marketing hacks to drive more sales

Over the course of three weeks we’ve written a three-part blog series on the best Black Friday marketing hacks to smash your sales targets. The first blog outlined the first nine hacks, while the second blog revealed another 13. Now we’ve released the final 15 to get your final marketing preparations in gear.

You can get quick access to all 37 Black Friday marketing hacks here.

1. Skip the early morning madness

Like the early morning commute, battling crowds in the inbox can prove futile. Remember that Black Friday is, more so than on any other day, a numbers game. What’s the likelihood that this customer is going to open – let alone see – my email over my competitor’s? Our advice is to hold tight as the chaos ensues and wait for the right moment to pounce: your chances of getting noticed will increase from noon onward.

2. Find your hook

Maybe it’s a hidden discount or limited product range? Play on human curiosity so that subscribers can’t resist clicking through to discover your mystery offer. Think specific and unique. If your store stocks something artisan or handcrafted, drive the exclusivity factor. There’s no better incentive that prompts people to buy than something special.

3. Create a referral campaign

Referrals are one of the most trusted forms of advertising because people value the experiences of others. It stems from the theory of collective opinion: the psychological circumstance in which we reference the behaviors of others to guide our own decision-making (i.e. a purchase). Referred customers can be a great driver of brand loyalty and deliver even greater ROI than other customers. For your refer-a-friend program to go viral, make it irresistible and time-sensitive.

4. Make it fun – de-stress the experience

Who doesn’t like a party? Cue the music, snacks, and drinks for some festive fun! Physical stores that don’t embrace the festivities are lackluster places which won’t cut the mustard on Black Friday. Email your subscribers and make some noise on social media to get the word out.

5. Give back

Ethical marketing may be a competitive advantage in business, but that shouldn’t matter in the grand scheme of things. It’s about doing something decent. Think humanity over profit. Outdoor clothing retailer Patagonia hit the nail on the head back in 2016: The brand donated 100% of its Black Friday sales to grassroots organizations working to create positive change for the planet in their own backyards. If that doesn’t scream ethical brand, then who knows what does.

Find out more ethical marketing techniques in our customer engagement white paper here.

6. Bundle products together

Maximize the amount customers are willing to spend on Black Friday. Group complementary products – items that go well together. Use ‘complete the set’ or ‘complete the look’ as a CTA. Do this on your website, over email, and on social. It’s a sure-fire way to upsell and increase AOV on Black Friday.

7. Reward your social media fans

Grab your share of today’s growing social media engagement. Social is a viral platform perfect for sharing consecutive special discounts and exclusive content during the Black Friday period. Oh, and don’t forget to hashtag. #BlackFriday

8. Offer specific exclusive discounts

Making your offer as specific and exclusive as possible will differentiate your brand from the pack. The frustrating thing about Black Friday for marketers is that brands are practicing the same tactics, which means it’s even harder to get heard. So maybe offer 35% off selected products or 25% off everything for email subscribers only.

9. Provide members-only discounts

Exclusivity goes a long way on Black Friday. Sure, you’ll be running campaigns across your entire database, but don’t forget to target different groups with different offers. If you’re part of an exclusive group, like a membership or subscription, you’d expect something special during the holidays. So, don’t disappoint. Amazon is a great example: this brand offers special money-off discounts to Prime Members.

10. Offer an incentive to spend more

Sounds crazy since you’re already offering bargains left, right, and center. But adding a small incentive to boost spend at the check-out can increase AOV across the board. Free shipping and next-day delivery (on orders over a certain amount) are great ways to tempt customers to add on some extra items at the checkout.

11. Make your offers time-sensitive to drive urgency

Everything in the run-up to Black Friday is for a limited time only, but there’s always a way to spice things up. Use an hourglass GIF to emphasize your promotion’s time limit in email. If you’re really data-savvy, you could even use advanced personalization to trigger an individual countdown that activates on email open.

12. Rescue abandoned carts

82% of carts were abandoned online on Black Friday 2018 in the U.S. (Barilliance). So, if you’re not already triggering cart recovery emails, then you’re leaving serious money on the table! Cost-effective and easy to implement, this program runs like clockwork to recoup lost revenue.

13. Extend the season

Extend beyond Black Friday to encompass Cyber Monday and further. Why not prolong your campaigns to acquire new customers throughout the whole week after Cyber Monday? You’ll be able to reach people faster and easier. And don’t forget the people that avoid Black Friday, who you can target once all the chaos has died down.

14. Stay open late

There are only 24 hours in a day. Milk it.

15. Go the extra mile

Do something that puts a smile on customers’ faces. For example, as Cyber Monday draws to a close, send your subscribers a voucher that they can claim then and there, but redeem whenever they want to. No urgency, and no strings attached.


You made it!

A huge ‘well done!’ if you actually read through all 37 tips across the three Black Friday marketing hacks blogs. You’re taking your holiday marketing seriously, and so you should be – there’s a hefty amount of revenue at stake. So why not adopt some new ideas that can make a real difference to your results? And remember, if you need help with campaign planning, program builds, or creative work, the dotdigital team is always on hand to lend a hand.

Don’t forget your free cheatsheet here for all 37 Black Friday marketing hacks.

The post 15 Black Friday marketing hacks to drive more sales appeared first on dotdigital blog.

Reblogged 3 weeks ago from blog.dotdigital.com

13 killer Black Friday marketing hacks

Over the next couple of weeks we’ll be revealing a selection of our 37 brilliant Black Friday marketing hacks. If you missed the first nine tactics you can check out the blog here. Keep an eye on the blog in the coming days for smart Black Friday tactics you can start using now. Or, download the full cheatsheet here.

1. Trigger Black Friday messages based on email activity

Email activity is never more insightful than over the Black Friday period. Create triggers that are based on a set of behavioral rules, whereby subscribers are pooled into certain groups. For instance, if email openers don’t redeem their special offer within 24 hours, they get a triggered daily reminder until the sale ends. Likewise, for every email that goes unopened, unengaged subscribers get three different follow-up emails, each with a different variation of the subject line.

2. Send a sneak-peek email 10 days before Black Friday

A peek-reveal before the big deals kick off can spur excitement in the inbox. Building the hype is a tried and tested way of getting subscribers on side before your communications start ramping up. Your brand will be fresh in their minds as they eagerly anticipate your unmissable bargains.

3. Generate a buzz through a flash sale

The run-up to Black Friday is all about seasonal hype. Drum up excitement with a series of festive flash sales in advance of your Black Friday-weekend bargains. You won’t be the only one to adopt this tactic; so why not offer different promotions every hour on the hour? It’s a creative way to stand out from the sales-heavy crowd.

4. Create gift guides for giving

Black Friday is about both consumer self-indulgence and giving gifts. The true spirit of the holiday season is in the gift giving. That can mean that those visiting your website might not fall into your typical target audience, but are shopping for friends and family who do. So, like your standard wish list, create a gift list for these people. The list could filter items based on interest, tastes, product attributes, etc. It might also be handy to present feature collections: 10 gifts for everyone on your list or best gifts for women, men, and kids; dads, mums, daughters, and nephews, etc.

5. Make sure your design is top-notch

Conversion starts with beautiful design. Black Friday is about the best product for the best price; but design captures the user’s attention and interest for your offering over a similar alternative. Enchanting bargain hunters with design is the best way to stop them in their tracks and divert them to your website. Black Friday is about getting as many eyes on your brand as possible.

6. Don’t annoy your champions during the Black Friday run

Don’t bore brand advocates with off-price products when you had them on side to begin with. Take them down a different path. Black Friday is a great opportunity to graduate promising customers into this lucrative persona group. For customers already there, don’t solely target them with seasonal sale messages, but keep up your leading content too.

7. Always extend the Black Friday campaign

Amplify your campaign across all channels and keep the messaging consistent. The timings of your Black Friday deals can be sensitive, so it’s important that all online and offline touchpoints are coordinated. You don’t want to upset customers by showing them a promotion on social that’s unavailable on your website or in store.

8. Include countdown clocks – they work!

This is a must-do. Nothing spurs more urgency than a countdown timer. The deals and offers are raining in, but you can do something to weather the storm. Show your customers exactly when your offer is going to end. Add your countdown clock on a banner; it should be super-obvious, so ensure it’s above the fold.

9. Don’t drift from your brand’s authentic voice

Don’t jump on the Black Friday bandwagon if it’s going to undermine your brand’s authentic voice. It could have serious consequences in the long run. Not every business is a discount brand, and, despite your amazing offers, you should never abuse your customers’ financial and mental wellbeing. Your reputation is on the line, so be cautious.

10. Put customers first

This rule applies all year round, but can be easy to forget around Black Friday. Basically, make it about the customer and not the offer. Sounds hard, right? Not at all. Simply laser-focus on the net benefit to the customer, then complement with the right products and discounts. For example: ‘Relax this December: Nail your holiday shopping NOW with 50% off all homeware.’

11. Include clever product recommendations

Layer personalized product recommendations onto your already compelling deals. Customers won’t be able to resist the relevancy factor. Use past browsing or buying behavior to populate the right recommendations – maybe a lookalike cross-sell based on similar product attributes. You could even surface items that similar customers went on to purchase next. Bosh!

Black Friday

12. Enrol new customers onto a welcome program

Black Friday is a pivotal period for customer acquisition. Brands tied up with their holiday campaigns can easily omit important communications that keep new customers engaged, i.e. the welcome program. Tone down your bargain bombardment and give new customers some respite; let them know who you are, what you’re about, and ask them for preferences so you can pepper your messages with relevant content.

13. Capture customer data during the Black Friday weekend

Gate your deals to unlock layers of customer data that can enrich your profiles, enabling you to hyper-personalize messages and nurture customers into different persona groups. Using data-capture tools, collect everything from email address and mobile number to communication preferences and message frequency. An exchange of data is a big deal to consumers, so make the offer worth their while and your consent criteria crystal clear.


And that’s a wrap! Stay tuned for the remaining 15 Black Friday marketing hacks, or grab a free copy of our cheatsheet to get your hands on all 37.

The post 13 killer Black Friday marketing hacks appeared first on dotdigital blog.

Reblogged 4 weeks ago from blog.dotdigital.com

9 brilliant Black Friday marketing hacks

Over the course of four weeks we’ll be revealing a selection of our 37 brilliant Black Friday marketing hacks. Watch out every Friday until Black Friday for smart tactics you can start using now, or download the full cheatsheet here.

1. Build a year-long Black Friday landing page

Put your SEO hat on! Shoppers will start searching online for their purchases weeks before the Thanksgiving weekend. Did you know that search interest in Black Friday has grown 242% over the last five years according to Google Trends? If you have a high-ranking page, you’ll get seen before the competition. Having a consistent Black Friday landing page all year round creates an impressive and unswerving page ranking result on Google. You know it makes sense!

2. Build anticipation early

The window of opportunity to vie for your target customers’ attention is small. Plus, you’re competing with other brands to get in first. Ramp up your mailing list and social followers in early Fall to maximize the number of consumers you’re able to reach in November. Start sending promotional emails to build the hype early in the weeks before Thanksgiving.

3. Personalize your messages

Black Friday is an attention-grabbing game that can be won with personalization. Include first name, local store, persona-based dynamic content – anything remotely relevant that can hook the reader. Did you know that personalized marketing emails experience 41% higher unique click-through rates than generic ones? That’s the smart way to unlock lucrative holiday sales.

4. Create unique experiences

Know your loyal customers from your infrequent shoppers, and understand who spends how much and on what. Every customer has different needs and wants. Use RFM (recency, frequency, monetary value) to filter contacts into segments and deliver a more fitting message. You wouldn’t want to offer 50% off to a customer who typically spends $400 per order.

5. Make subject lines catchy AF

Black Friday is the time to nail the almighty subject line. Expect an unopened email if your subject line is rubbish: your campaign’s success is at stake. Either spur curiosity or iterate the benefits: i.e. ‘The deals you’ve been waiting for inside’ or ‘STARTS NOW: 50% off Black Friday sale + free shipping’. Plus, don’t forget to test and optimize!

6. Put emphasis on the CTA

Calls to action should always be placed above the fold. Don’t hit send if it’s not clear what action the recipient should take. The inverted pyramid method works best; it grabs attention, builds the anticipation, and draws the reader in.

7. Send a ‘save the date’

Save the dates are a great way to get subscribers to block out key events in their diary. Include a CTA in your promotional email campaigns that allow subscribers to save the date in their calendar, so their mobiles will remind them of your deals.

8. Timing is everything

If you’re a global company, don’t forget to schedule your sends by time zone to avoid your customers’ bafflement. You don’t want to send a 60-minute countdown timer to Australia in the middle of the night, or a morning flash sale to the Pacific West Coast after midday.

9. Use web behavior

While your promotional campaigns are hitting the inbox like a well-oiled machine, make sure your behavioral triggers are running like clockwork in the background. Send timely nudges to anyone who abandons their browse and re-target users who quit their search across Google and social channels.


That’s it for this week! To unlock the other 28 Black Friday marketing hacks, grab a free copy of our cheatsheet here.

The post 9 brilliant Black Friday marketing hacks appeared first on dotdigital blog.

Reblogged 1 month ago from blog.dotdigital.com

5 ecommerce content hacks that give you a competitive edge

In fact, it feels like the same thing happens every time you launch a promotion. Every holiday. Every deal. Every product. The big retailers can just drop price to win more customers. And then they throw on free shipping to sweeten the deal.

You can’t follow that race to the bottom. But you also can’t keep losing customers to larger competitors. It’s frustrating. Your business offers so much more than price. That’s where your expertise and great content marketing comes in…

Non-product content is your competitive edge

The Content Marketing Institute found that conversion rates for businesses that use content marketing strategies are nearly six times higher than their competitors’. If that wasn’t enough, content marketing leaders experience 7.8 times more site traffic than non-leaders.

You need to go beyond product descriptions and manufacturer specifications to get that type of performance. Blogs, how-to videos, customer stories, and social proof are excellent ways you can provide value, increase loyalty, and stand out from the competition.

You may already be producing some or all of those types of content. You may even be seeing some results. That’s great!

Now you need to take it to the next level to win against the mega stores. Here are five ecommerce content hacks that can give you a competitive edge. Better yet, these tips are easy to execute and are proven to get results.

1. End every email with a “P.S.”

Here’s a simple tactic to upgrade your next email campaign. Add a “P.S.” after the signature or call-to-action of your email.

A P.S. at the end of your email says “Psst. There’s even more good stuff.” The P.S. is the perfect place to stop selling and start sharing your valuable stories and cool how-to information. Doing so will drive more traffic to your site.

You can link to relevant how-to and tutorial videos. Show the joy of an existing customer unboxing the product. Or give away valuable examples of the product in action, like look books, recipes, or wish lists.

2. Make your search box a rich experience

The search box for your online store should be more than a place where shoppers type in some keywords and hope for the best. You want to speed up their search by presenting suggested keywords as they type.

You can make your search box even more productive when you show relevant non-product content in search suggestions. That’s rich search autocomplete that shoppers love.

 

Adore Beauty has always loved to show beautiful product images to attract shoppers. But they needed more. They created a winning strategy by displaying targeted shopping guides in their autocomplete.

For example, start typing “lipstick,” and you are presented with The Ultimate Guide to Lip Care, and articles on The Best Lip Care Options for Men (… how did they know? J) and The Best Natural Lip Products for Everyone. Now, more than 30% of the site’s revenue comes from the 10% of Adore Beauty shoppers who use site search.

3. Display non-product content in search results

If non-product content works as shoppers type into the search box, then do the same thing in search results. The search results page is ideal for building excitement for the products your shoppers are looking to buy. Customers are more likely to buy if they can get information before they get to the product page.

For instance, Andersen Windows serves up product search results with support information and technical documents. Customers see the spec sheets, installation guides, and how-to videos so that they can better choose the right product for them.

No need to surf around to get that helpful info. It’s right there. Andersen Windows has just shortened the path to purchase.

4. Repackage existing content into episodes

It is time to begin to release your own, episode-based content. A YouTube series, Instagram stories, or a podcast are much more than producing visual or audio content. It’s a story. And everyone loves a good story.

You may be familiar with Gary Vaynerchuk and how he started with Wine Library TV. He talked passionately about great wines and labeled each video with a number. He produced over 1000 episodes. That helped transform his family’s local wine store into a massive online business.

Episodes have two advantages. First, you can simply repackage the stories, tutorials, and examples that you already have into a series. So it’s easy on you to produce.

Second, your audience grows accustomed to the style of information you’ll be providing. You build expectation for what’s next. That makes you stick out in their memories.

Your audience loyalty goes way up with episodic content. As a result, open rates for promotional emails go up, traffic is perpetually increasing, and repeat customers keep buying again and again.

5. Turn FAQs into sales

Frequently Asked Questions (FAQ) pages are notoriously dull. They usually don’t change often either. Yet you field great questions from customers every single day.

Don’t be afraid to display questions that customers actually have and in their language. That’s the best way to help customers make a choice faster. Answer the questions in a creative way. Your responses help engage your customers, demonstrate your knowledge, and show your brand’s personality.

Plus, customer questions can also fuel ideas for other content across all your site and marketing channels. Try these:

  • Create shopping guides for product categories or sub-categories
  • Dive deep into product-specific questions on the product pages
  • Publish a themed playlist on your YouTube channel
  • Go live with a Q&A session on Facebook Live, Instagram or Snapchat

REI is one retailer that makes great use of FAQs. The outdoor retailer fields actual questions from its customers and turns them into expert advice videos on its REI Find Out YouTube channel. The effort positions the brand as an authority. And shoppers are more likely to buy.

These five content hacks are simple to execute. You already have the knowledge. You love your customers. Just show it in the most impactful locations of your website and communications.

As a result, your customers will love you back. They’ll purchase from you and not just go price shopping at the mega retailers.

 

This guest post was created by Bob Angus from SLI Systems.

The post 5 ecommerce content hacks that give you a competitive edge appeared first on The Email Marketing Blog.

Reblogged 2 years ago from blog.dotmailer.com

8 Ways Content Marketers Can Hack Facebook Multi-Product Ads

Posted by Alan_Coleman

The trick most content marketers are missing

Creating great content is the first half of success in content marketing. Getting quality content read by, and amplified to, a relevant audience is the oft overlooked second half of success. Facebook can be a content marketer’s best friend for this challenge. For reach, relevance and amplification potential, Facebook is unrivaled.

  1. Reach: 1 in 6 mobile minutes on planet earth is somebody reading something on Facebook.
  2. Relevance: Facebook is a lean mean interest and demo targeting machine. There is no online or offline media that owns as much juicy interest and demographic information on its audience and certainly no media has allowed advertisers to utilise this information as effectively as Facebook has.
  3. Amplification: Facebook is literally built to encourage sharing. Here’s the first 10 words from their mission statement: “Facebook’s mission is to give people the power to share…”, Enough said!

Because of these three digital marketing truths, if a content marketer gets their paid promotion* right on Facebook, the battle for eyeballs and amplification is already won.

For this reason it’s crucial that content marketers keep a close eye on Facebook advertising innovations and seek out ways to use them in new and creative ways.

In this post I will share with you eight ways we’ve hacked a new Facebook ad format to deliver content marketing success.

Multi-Product Ads (MPAs)

In 2014, Facebook unveiled multi-product ads (MPAs) for US advertisers, we got them in Europe earlier this year. They allow retailers to show multiple products in a carousel-type ad unit.

They look like this:

If the user clicks on the featured product, they are guided directly to the landing page for that specific product, from where they can make a purchase.

You could say MPAs are Facebook’s answer to Google Shopping.

Facebook’s mistake is a content marketer’s gain

I believe Facebook has misunderstood how people want to use their social network and the transaction-focused format is OK at best for selling products. People aren’t really on Facebook to hit the “buy now” button. I’m a daily Facebook user and I can’t recall a time this year where I have gone directly from Facebook to an e-commerce website and transacted. Can you remember a recent time when you did?

So, this isn’t an innovation that removes a layer of friction from something that we are all doing online already (as the most effective innovations do). Instead, it’s a bit of a “hit and hope” that, by providing this functionality, Facebook would encourage people to try to buy online in a way they never have before.

The Wolfgang crew felt the MPA format would be much more useful to marketers and users if they were leveraging Facebook for the behaviour we all demonstrate on the platform every day, guiding users to relevant content. We attempted to see if Facebook Ads Manager would accept MPAs promoting content rather than products. We plugged in the images, copy and landing pages, hit “place order”, and lo and behold the ads became active. We’re happy to say that the engagement rates, and more importantly the amplification rates, are fantastic!

Multi-Content Ads

We’ve re-invented the MPA format for multi-advertisers in multi-ways, eight ways to be exact! Here’s eight MPA Hacks that have worked well for us. All eight hacks use the MPA format to promote content rather than promote products.

Hack #1: Multi-Package Ads

Our first variation wasn’t a million miles away from multi-product ads; we were promoting the various packages offered by a travel operator.

By looking at the number of likes, comments, and shares (in blue below the ads) you can see the ads were a hit with Facebook users and they earned lots of free engagement and amplification.

NB: If you have selected “clicks to website” as your advertising objective, all those likes, comments and shares are free!

Independent Travel Multi Product Ad

The ad sparked plenty of conversation amongst Facebook friends in the comments section.

Comments on a Facebook MPA

Hack #2: Multi-Offer Ads

Everybody knows the Internet loves a bargain. So we decided to try another variation moving away from specific packages, focusing instead on deals for a different travel operator.

Here’s how the ads looked:

These ads got valuable amplification beyond the share. In the comments section, you can see people tagging specific friends. This led to the MPAs receiving further amplification, and a very targeted and personalised form of amplification to boot.

Abbey Travel Facebook Ad Comments

Word of mouth referrals have been a trader’s best friend since the stone age. These “personalised” word of mouth referrals en masse are a powerful marketing proposition. It’s worth mentioning again that those engagements are free!

Hack #3: Multi-Locations Ads

Putting the Lo in SOLOMO.

This multi-product feed ad was hacked to promote numerous locations of a waterpark. “Where to go?” is among the first questions somebody asks when researching a holiday. In creating this top of funnel content, we can communicate with our target audience at the very beginning of their research process. A simple truth of digital marketing is: the more interactions you have with your target market on their journey to purchase, the more likely they are to seal the deal with you when it comes time to hit the “buy now” button. Starting your relationship early gives you an advantage over those competitors who are hanging around the bottom of the purchase funnel hoping to make a quick and easy conversion.

Abbey Travel SplashWorld Facebook MPA

What was surprising here, was that because we expected to reach people at the very beginning of their research journey, we expected the booking enquiries to be some time away. What actually happened was these ads sparked an enquiry frenzy as Facebook users could see other people enquiring and the holidays selling out in real time.

Abbey Travel comments and replies

In fact nearly all of the 35 comments on this ad were booking enquiries. This means what we were measuring as an “engagement” was actually a cold hard “conversion”! You don’t need me to tell you a booking enquiry is far closer to the money than a Facebook like.

The three examples outlined so far are for travel companies. Travel is a great fit for Facebook as it sits naturally in the Facebook feed, my Facebook feed is full of envy-inducing friends’ holiday pictures right now. Another interesting reason why travel is a great fit for Facebook ads is because typically there are multiple parties to a travel purchase. What happened here is the comments section actually became a very visible and measurable forum for discussion between friends and family before becoming a stampede inducing medium of enquiry.

So, stepping outside of the travel industry, how do other industries fare with hacked MPAs?

Hack #3a: Multi-Location Ads (combined with location targeting)

Location, location, location. For a property listings website, we applied location targeting and repeated our Multi-Location Ad format to advertise properties for sale to people in and around that location.

Hack #4: Multi-Big Content Ad

“The future of big content is multi platform”

– Cyrus Shepard

The same property website had produced a report and an accompanying infographic to provide their audience with unique and up-to-the-minute market information via their blog. We used the MPA format to promote the report, the infographic and the search rentals page of the website. This brought their big content piece to a larger audience via a new platform.

Rental Report Multi Product Ad

Hack #5: Multi-Episode Ad

This MPA hack was for an online TV player. As you can see we advertised the most recent episodes of a TV show set in a fictional Dublin police station, Red Rock.

Engagement was high, opinion was divided.

TV3s Red Rock viewer feedback

LOL.

Hack #6: Multi-People Ads

In the cosmetic surgery world, past patients’ stories are valuable marketing material. Particularly when the past patients are celebrities. We recycled some previously published stories from celebrity patients using multi-people ads and targeted them to a very specific audience.

Avoca Clinic Multi People Ads

Hack #7: Multi-UGC Ads

Have you witnessed the power of user generated content (UGC) in your marketing yet? We’ve found interaction rates with authentic UGC images can be up to 10 fold of those of the usual stylised images. In order to encourage further UGC, we posted a number of customer’s images in our Multi-UGC Ads.

The CTR on the above ads was 6% (2% is the average CTR for Facebook News feed ads according to our study). Strong CTRs earn you more traffic for your budget. Facebook’s relevancy score lowers your CPC as your CTR increases.

When it comes to the conversion, UGC is a power player, we’ve learned that “customers attracting new customers” is a powerful acquisition tool.

Hack #8: Target past customers for amplification

“Who will support and amplify this content and why?”

– Rand Fishkin

Your happy customers Rand, that’s the who and the why! Check out these Multi-Package Ads targeted to past customers via custom audiences. The Camino walkers have already told all their friends about their great trip, now allow them to share their great experiences on Facebook and connect the tour operator with their Facebook friends via a valuable word of mouth referral. Just look at the ratio of share:likes and shares:comments. Astonishingly sharable ads!

Camino Ways Mulit Product Ads

Targeting past converters in an intelligent manner is a super smart way to find an audience ready to share your content.

How will hacking Multi-Product Ads work for you?

People don’t share ads, but they do share great content. So why not hack MPAs to promote your content and reap the rewards of the world’s greatest content sharing machine: Facebook.

MPAs allow you to tell a richer story by allowing you to promote multiple pieces of content simultaneously. So consider which pieces of content you have that will work well as “content bundles” and who the relevant audience for each “content bundle” is.

As Hack #8 above illustrates, the big wins come when you match a smart use of the format with the clever and relevant targeting Facebook allows. We’re massive fans of custom audiences so if you aren’t sure where to start, I’d suggest starting there.

So ponder your upcoming content pieces, consider your older content you’d like to breathe some new life into and perhaps you could become a Facebook Ads Hacker.

I’d love to hear about your ideas for turning Multi-Product Ads into Multi-Content Ads in the comments section below.

We could even take the conversation offline at Mozcon!

Happy hacking.


*Yes I did say paid promotion, it’s no secret that Facebook’s organic reach continues to dwindle. The cold commercial reality is you need to pay to play on FB. The good news is that if you select ‘website clicks’ as your objective you only pay for website traffic and engagement while amplification by likes, comments, and shares are free! Those website clicks you pay for are typically substantially cheaper than Adwords, Taboola, Outbrain, Twitter or LinkedIn. How does it compare to display? It doesn’t. Paying for clicks is always preferable to paying for impressions. If you are spending money on display advertising I’d urge you to fling a few spondoolas towards Facebook ads and compare results. You will be pleasantly surprised.

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How Much Has Link Building Changed in Recent Years?

Posted by Paddy_Moogan

I get asked this question a lot. It’s mainly asked by people who are considering buying my link building book and want to know whether it’s still up to date. This is understandable given that the first edition was published in February 2013 and our industry has a deserved reputation for always changing.

I find myself giving the same answer, even though I’ve been asked it probably dozens of times in the last two years—”not that much”. I don’t think this is solely due to the book itself standing the test of time, although I’ll happily take a bit of credit for that 🙂 I think it’s more a sign of our industry as a whole not changing as much as we’d like to think.

I started to question myself and if I was right and honestly, it’s one of the reasons it has taken me over two years to release the second edition of the book.

So I posed this question to a group of friends not so long ago, some via email and some via a Facebook group. I was expecting to be called out by many of them because my position was that in reality, it hasn’t actually changed that much. The thing is, many of them agreed and the conversations ended with a pretty long thread with lots of insights. In this post, I’d like to share some of them, share what my position is and talk about what actually has changed.

My personal view

Link building hasn’t changed as much we think it has.

The core principles of link building haven’t changed. The signals around link building have changed, but mainly around new machine learning developments that have indirectly affected what we do. One thing that has definitely changed is the mindset of SEOs (and now clients) towards link building.

I think the last big change to link building came in April 2012 when Penguin rolled out. This genuinely did change our industry and put to bed a few techniques that should never have worked so well in the first place.

Since then, we’ve seen some things change, but the core principles haven’t changed if you want to build a business that will be around for years to come and not run the risk of being hit by a link related Google update. For me, these principles are quite simple:

  • You need to deserve links – either an asset you create or your product
  • You need to put this asset in front of a relevant audience who have the ability to share it
  • You need consistency – one new asset every year is unlikely to cut it
  • Anything that scales is at risk

For me, the move towards user data driving search results + machine learning has been the biggest change we’ve seen in recent years and it’s still going.

Let’s dive a bit deeper into all of this and I’ll talk about how this relates to link building.

The typical mindset for building links has changed

I think that most SEOs are coming round to the idea that you can’t get away with building low quality links any more, not if you want to build a sustainable, long-term business. Spammy link building still works in the short-term and I think it always will, but it’s much harder than it used to be to sustain websites that are built on spam. The approach is more “churn and burn” and spammers are happy to churn through lots of domains and just make a small profit on each one before moving onto another.

For everyone else, it’s all about the long-term and not putting client websites at risk.

This has led to many SEOs embracing different forms of link building and generally starting to use content as an asset when it comes to attracting links. A big part of me feels that it was actually Penguin in 2012 that drove the rise of content marketing amongst SEOs, but that’s a post for another day…! For today though, this goes some way towards explain the trend we see below.

Slowly but surely, I’m seeing clients come to my company already knowing that low quality link building isn’t what they want. It’s taken a few years after Penguin for it to filter down to client / business owner level, but it’s definitely happening. This is a good thing but unfortunately, the main reason for this is that most of them have been burnt in the past by SEO companies who have built low quality links without giving thought to building good quality ones too.

I have no doubt that it’s this change in mindset which has led to trends like this:

The thing is, I don’t think this was by choice.

Let’s be honest. A lot of us used the kind of link building tactics that Google no longer like because they worked. I don’t think many SEOs were under the illusion that it was genuinely high quality stuff, but it worked and it was far less risky to do than it is today. Unless you were super-spammy, the low-quality links just worked.

Fast forward to a post-Penguin world, things are far more risky. For me, it’s because of this that we see the trends like the above. As an industry, we had the easiest link building methods taken away from us and we’re left with fewer options. One of the main options is content marketing which, if you do it right, can lead to good quality links and importantly, the types of links you won’t be removing in the future. Get it wrong and you’ll lose budget and lose the trust if your boss or client in the power of content when it comes to link building.

There are still plenty of other methods to build links and sometimes we can forget this. Just look at this epic list from Jon Cooper. Even with this many tactics still available to us, it’s hard work. Way harder than it used to be.

My summary here is that as an industry, our mindset has shifted but it certainly wasn’t a voluntary shift. If the tactics that Penguin targeted still worked today, we’d still be using them.

A few other opinions…

I definitely think too many people want the next easy win. As someone surfing the edge of what Google is bringing our way, here’s my general take—SEO, in broad strokes, is changing a lot, *but* any given change is more and more niche and impacts fewer people. What we’re seeing isn’t radical, sweeping changes that impact everyone, but a sort of modularization of SEO, where we each have to be aware of what impacts our given industries, verticals, etc.”

Dr. Pete

 

I don’t feel that techniques for acquiring links have changed that much. You can either earn them through content and outreach or you can just buy them. What has changed is the awareness of “link building” outside of the SEO community. This makes link building / content marketing much harder when pitching to journalists and even more difficult when pitching to bloggers.

“Link building has to be more integrated with other channels and struggles to work in its own environment unless supported by brand, PR and social. Having other channels supporting your link development efforts also creates greater search signals and more opportunity to reach a bigger audience which will drive a greater ROI.

Carl Hendy

 

SEO has grown up in terms of more mature staff and SEOs becoming more ingrained into businesses so there is a smarter (less pressure) approach. At the same time, SEO has become more integrated into marketing and has made marketing teams and decision makers more intelligent in strategies and not pushing for the quick win. I’m also seeing that companies who used to rely on SEO and building links have gone through IPOs and the need to build 1000s of links per quarter has rightly reduced.

Danny Denhard

Signals that surround link building have changed

There is no question about this one in my mind. I actually wrote about this last year in my previous blog post where I talked about signals such as anchor text and deep links changing over time.

Many of the people I asked felt the same, here are some quotes from them, split out by the types of signal.

Domain level link metrics

I think domain level links have become increasingly important compared with page level factors, i.e. you can get a whole site ranking well off the back of one insanely strong page, even with sub-optimal PageRank flow from that page to the rest of the site.

Phil Nottingham

I’d agree with Phil here and this is what I was getting at in my previous post on how I feel “deep links” will matter less over time. It’s not just about domain level links here, it’s just as much about the additional signals available for Google to use (more on that later).

Anchor text

I’ve never liked anchor text as a link signal. I mean, who actually uses exact match commercial keywords as anchor text on the web?

SEOs. 🙂

Sure there will be natural links like this, but honestly, I struggle with the idea that it took Google so long to start turning down the dial on commercial anchor text as a ranking signal. They are starting to turn it down though, slowly but surely. Don’t get me wrong, it still matters and it still works. But like pure link spam, the barrier is a lot more lower now in terms what of constitutes too much.

Rand feels that they matter more than we’d expect and I’d mostly agree with this statement:

Exact match anchor text links still have more power than you’d expect—I think Google still hasn’t perfectly sorted what is “brand” or “branded query” from generics (i.e. they want to start ranking a new startup like meldhome.com for “Meld” if the site/brand gets popular, but they can’t quite tell the difference between that and https://moz.com/learn/seo/redirection getting a few manipulative links that say “redirect”)

Rand Fishkin

What I do struggle with though, is that Google still haven’t figured this out and that short-term, commercial anchor text spam is still so effective. Even for a short burst of time.

I don’t think link building as a concept has changed loads—but I think links as a signal have, mainly because of filters and penalties but I don’t see anywhere near the same level of impact from coverage anymore, even against 18 months ago.

Paul Rogers

New signals have been introduced

It isn’t just about established signals changing though, there are new signals too and I personally feel that this is where we’ve seen the most change in Google algorithms in recent years—going all the way back to Panda in 2011.

With Panda, we saw a new level of machine learning where it almost felt like Google had found a way of incorporating human reaction / feelings into their algorithms. They could then run this against a website and answer questions like the ones included in this post. Things such as:

  • “Would you be comfortable giving your credit card information to this site?”
  • “Does this article contain insightful analysis or interesting information that is beyond obvious?”
  • “Are the pages produced with great care and attention to detail vs. less attention to detail?”

It is a touch scary that Google was able to run machine learning against answers to questions like this and write an algorithm to predict the answers for any given page on the web. They have though and this was four years ago now.

Since then, they’ve made various moves to utilize machine learning and AI to build out new products and improve their search results. For me, this was one of the biggest and went pretty unnoticed by our industry. Well, until Hummingbird came along I feel pretty sure that we have Ray Kurzweil to thank for at least some of that.

There seems to be more weight on theme/topic related to sites, though it’s hard to tell if this is mostly link based or more user/usage data based. Google is doing a good job of ranking sites and pages that don’t earn the most links but do provide the most relevant/best answer. I have a feeling they use some combination of signals to say “people who perform searches like this seem to eventually wind up on this website—let’s rank it.” One of my favorite examples is the Audubon Society ranking for all sorts of birding-related searches with very poor keyword targeting, not great links, etc. I think user behavior patterns are stronger in the algo than they’ve ever been.

– Rand Fishkin

Leading on from what Rand has said, it’s becoming more and more common to see search results that just don’t make sense if you look at the link metrics—but are a good result.

For me, the move towards user data driving search results + machine learning advanced has been the biggest change we’ve seen in recent years and it’s still going.

Edit: since drafting this post, Tom Anthony released this excellent blog post on his views on the future of search and the shift to data-driven results. I’d recommend reading that as it approaches this whole area from a different perspective and I feel that an off-shoot of what Tom is talking about is the impact on link building.

You may be asking at this point, what does machine learning have to do with link building?

Everything. Because as strong as links are as a ranking signal, Google want more signals and user signals are far, far harder to manipulate than established link signals. Yes it can be done—I’ve seen it happen. There have even been a few public tests done. But it’s very hard to scale and I’d venture a guess that only the top 1% of spammers are capable of doing it, let alone maintaining it for a long period of time. When I think about the process for manipulation here, I actually think we go a step beyond spammers towards hackers and more cut and dry illegal activity.

For link building, this means that traditional methods of manipulating signals are going to become less and less effective as these user signals become stronger. For us as link builders, it means we can’t keep searching for that silver bullet or the next method of scaling link building just for an easy win. The fact is that scalable link building is always going to be at risk from penalization from Google—I don’t really want to live a life where I’m always worried about my clients being hit by the next update. Even if Google doesn’t catch up with a certain method, machine learning and user data mean that these methods may naturally become less effective and cost efficient over time.

There are of course other things such as social signals that have come into play. I certainly don’t feel like these are a strong ranking factor yet, but with deals like this one between Google and Twitter being signed, I wouldn’t be surprised if that ever-growing dataset is used at some point in organic results. The one advantage that Twitter has over Google is it’s breaking news freshness. Twitter is still way quicker at breaking news than Google is—140 characters in a tweet is far quicker than Google News! Google know this which is why I feel they’ve pulled this partnership back into existence after a couple of years apart.

There is another important point to remember here and it’s nicely summarised by Dr. Pete:

At the same time, as new signals are introduced, these are layers not replacements. People hear social signals or user signals or authorship and want it to be the link-killer, because they already fucked up link-building, but these are just layers on top of on-page and links and all of the other layers. As each layer is added, it can verify the layers that came before it and what you need isn’t the magic signal but a combination of signals that generally matches what Google expects to see from real, strong entities. So, links still matter, but they matter in concert with other things, which basically means it’s getting more complicated and, frankly, a bit harder. Of course, on one wants to hear that.”

– Dr. Pete

The core principles have not changed

This is the crux of everything for me. With all the changes listed above, the key is that the core principles around link building haven’t changed. I could even argue that Penguin didn’t change the core principles because the techniques that Penguin targeted should never have worked in the first place. I won’t argue this too much though because even Google advised website owners to build directory links at one time.

You need an asset

You need to give someone a reason to link to you. Many won’t do it out of the goodness of their heart! One of the most effective ways to do this is to develop a content asset and use this as your reason to make people care. Once you’ve made someone care, they’re more likely to share the content or link to it from somewhere.

You need to promote that asset to the right audience

I really dislike the stance that some marketers take when it comes to content promotion—build great content and links will come.

No. Sorry but for the vast majority of us, that’s simply not true. The exceptions are people that sky dive from space or have huge existing audiences to leverage.

You simply have to spend time promoting your content or your asset for it to get shares and links. It is hard work and sometimes you can spend a long time on it and get little return, but it’s important to keep working at until you’re at a point where you have two things:

  • A big enough audience where you can almost guarantee at least some traffic to your new content along with some shares
  • Enough strong relationships with relevant websites who you can speak to when new content is published and stand a good chance of them linking to it

Getting to this point is hard—but that’s kind of the point. There are various hacks you can use along the way but it will take time to get right.

You need consistency

Leading on from the previous point. It takes time and hard work to get links to your content—the types of links that stand the test of time and you’re not going to be removing in 12 months time anyway! This means that you need to keep pushing content out and getting better each and every time. This isn’t to say you should just churn content out for the sake of it, far from it. I am saying that with each piece of content you create, you will learn to do at least one thing better the next time. Try to give yourself the leverage to do this.

Anything scalable is at risk

Scalable link building is exactly what Google has been trying to crack down on for the last few years. Penguin was the biggest move and hit some of the most scalable tactics we had at our disposal. When you scale something, you often lose some level of quality, which is exactly what Google doesn’t want when it comes to links. If you’re still relying on tactics that could fall into the scalable category, I think you need to be very careful and just look at the trend in the types of links Google has been penalizing to understand why.

The part Google plays in this

To finish up, I want to briefly talk about the part that Google plays in all of this and shaping the future they want for the web.

I’ve always tried to steer clear of arguments involving the idea that Google is actively pushing FUD into the community. I’ve preferred to concentrate more on things I can actually influence and change with my clients rather than what Google is telling us all to do.

However, for the purposes of this post, I want to talk about it.

General paranoia has increased. My bet is there are some companies out there carrying out zero specific linkbuilding activity through worry.

Dan Barker

Dan’s point is a very fair one and just a day or two after reading this in an email, I came across a page related to a client’s target audience that said:

“We are not publishing guest posts on SITE NAME any more. All previous guest posts are now deleted. For more information, see www.mattcutts.com/blog/guest-blogging/“.

I’ve reworded this as to not reveal the name of the site, but you get the point.

This is silly. Honestly, so silly. They are a good site, publish good content, and had good editorial standards. Yet they have ignored all of their own policies, hard work, and objectives to follow a blog post from Matt. I’m 100% confident that it wasn’t sites like this one that Matt was talking about in this blog post.

This is, of course, from the publishers’ angle rather than the link builders’ angle, but it does go to show the effect that statements from Google can have. Google know this so it does make sense for them to push out messages that make their jobs easier and suit their own objectives—why wouldn’t they? In a similar way, what did they do when they were struggling to classify at scale which links are bad vs. good and they didn’t have a big enough web spam team? They got us to do it for them 🙂

I’m mostly joking here, but you see the point.

The most recent infamous mobilegeddon update, discussed here by Dr. Pete is another example of Google pushing out messages that ultimately scared a lot of people into action. Although to be fair, I think that despite the apparent small impact so far, the broad message from Google is a very serious one.

Because of this, I think we need to remember that Google does have their own agenda and many shareholders to keep happy. I’m not in the camp of believing everything that Google puts out is FUD, but I’m much more sensitive and questioning of the messages now than I’ve ever been.

What do you think? I’d love to hear your feedback and thoughts in the comments.

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The Best of 2014: Top People and Posts from the Moz Blog

Posted by Trevor-Klein

At the end of every year, we compile a list of the very best posts and most popular and prolific people that have been published on the Moz Blog and YouMoz. It’s a really fun way to look back on what happened this year, and an insight-packed view of what really resonates with our readers.

Here’s what we’ve got in store:

  1. Top Moz Blog posts by 1Metric score
  2. Top Moz Blog posts by unique visits
  3. Top YouMoz Blog posts by unique visits
  4. Top Moz Blog posts by number of thumbs up
  5. Top Moz Blog posts by number of comments
  6. Top Moz Blog posts by number of linking root domains
  7. Top comments from our community by number of thumbs up
  8. Top commenters from our community by total number of thumbs up

A huge thanks goes to Dr. Pete Meyers and Cyrus Shepard; their help cut the amount of time creating this piece consumed in half.

We hope you enjoy the look back at the past year, and wish you a very happy start to 2015!

1. Top Moz Blog posts by 1Metric score

Earlier this year, we created a new metric to evaluate the success of our blog posts, calling it “the one metric” in a nod to The Lord of the Rings. We even
wrote about it on this blog. With the help and feedback of many folks in the community as well as some refinement of our own, we’ve now polished the metric, changed the spelling a bit, applied it retroactively to older posts, and are using it regularly in-house. The following posts are those with the highest scores, representing the 10 posts that saw the most overall success this year. In case there was any doubt, Cyrus really (really) knows what he’s doing.

1. More than Keywords: 7 Concepts of Advanced On-Page SEO
October 21 – Posted by Cyrus Shepard
As marketers, helping search engines understand what our content means is one of our most important tasks. Search engines can’t read pages like humans can, so we incorporate structure and clues as to what our content means. This post explores a series of on-page techniques that not only build upon one another, but can be combined in sophisticated ways.

Dr-Pete

2. New Title Tag Guidelines & Preview Tool
March 20 – Posted by Dr. Peter J. Meyers
Google’s 2014 redesign had a big impact on search result titles, cutting them off much sooner. This post includes a title preview tool and takes a data-driven approach to finding the new limit.

MarieHaynes

3. Your Google Algorithm Cheat Sheet: Panda, Penguin, and Hummingbird
June 11 – Posted by Marie Haynes
Do you have questions about the Panda algorithm, the Penguin algorithm, or Hummingbird? This guide explains in lay terms what each of these Google algorithm changes is about and how to improve your site so that it looks better in the eyes of the big G.

4. 12 Ways to Increase Traffic From Google Without Building Links
March 11 – Posted by Cyrus Shepard
The job of the Technical SEO becomes more complex each year, but we also have more opportunities now than ever. Here are 12 ways you can improve your rankings without relying on link building.

OliGardner

5. The Most Entertaining Guide to Landing Page Optimization You’ll Ever Read
May 20 – Posted by Oli Gardner
If you’ve ever been bored while reading a blog post, your life just got better. If you’ve ever wanted to learn about conversion rate optimization, and how to design high-converting landing pages, without falling asleep, you’re in the right place. Buckle up, and prepare to be entertained in your learning regions.

6. Illustrated Guide to Advanced On-Page Topic Targeting for SEO
November 17 – Posted by Cyrus Shepard
The concepts of advanced on-page SEO are dizzying: LDA, co-occurrence, and entity salience. The question is “How can I easily incorporate these techniques into my content for higher rankings?” The truth is, you can create optimized pages that rank well without understanding complex algorithms.

josh_bachynski

7. Panda 4.1 Google Leaked Dos and Don’ts – Whiteboard Friday
December 05 – Posted by Josh Bachynski
Panda is about so much more than good content. Let Josh Bachynski give you the inside information on the highlights of what you should (and should not) be doing.

8. 10 Smart Tips to Leverage Google+ for Increased Web Traffic
April 15 – Posted by Cyrus Shepard
While not everyone has an audience active on Google+, the number of people who interact socially with any Google products on a monthly basis now reportedly exceeds 500 million.

9. The Rules of Link Building – Whiteboard Friday
April 04 – Posted by Cyrus Shepard
Google is increasingly playing the referee in the marketing game, and many marketers are simply leaving instead of playing by the rules. In today’s Whiteboard Friday, Cyrus Shepard takes a time-out to explain a winning strategy.

gfiorelli1

10. The Myth of Google’s 200 Ranking Factors
September 30 – Posted by Gianluca Fiorelli
Nothing like the “The 200 Google Ranking Factors” actually exists. It is a myth, and those who claim to be able to offer a final list are its prophets. This post explains how the myth was born and the importance of knowing the stages of search engines’ working process.

2. Top Moz Blog posts by unique visits

The heaviest-weighted ingredient in the 1Metric is unique visits, as one of our primary goals for the Moz Blog is to drive traffic to the rest of the site. With that in mind, we thought it interesting to break things down to just this metric and show you just how different this list is from the last one. Of note: Dr. Pete’s post on Google’s new design for title tags is a nod to the power of evergreen content. That post is one that folks can return to over and over as they fiddle with their own title tags, and amassed more than
twice the traffic of the post in the #2 slot.

Dr-Pete

1. New Title Tag Guidelines & Preview Tool
March 20 – Posted by Dr. Peter J. Meyers
Google’s 2014 redesign had a big impact on search result titles, cutting them off much sooner. This post includes a title preview tool and takes a data-driven approach to finding the new limit.

OliGardner

2. The Most Entertaining Guide to Landing Page Optimization You’ll Ever Read
May 20 – Posted by Oli Gardner
If you’ve ever been bored while reading a blog post, your life just got better. If you’ve ever wanted to learn about conversion rate optimization, and how to design high-converting landing pages, without falling asleep, you’re in the right place. Buckle up, and prepare to be entertained in your learning regions.

3. 12 Ways to Increase Traffic From Google Without Building Links
March 11 – Posted by Cyrus Shepard
The job of the Technical SEO becomes more complex each year, but we also have more opportunities now than ever. Here are 12 ways you can improve your rankings without relying on link building.

briancarter

4. Why Every Business Should Spend at Least $1 per Day on Facebook Ads
February 19 – Posted by Brian Carter
For the last three years I’ve constantly recommended Facebook ads. I recommend them to both B2C and B2B businesses. I recommend them to local theaters and comedians here in Charleston, SC. I recommend them to everyone who wants to grow awareness about anything they’re doing. Here’s why.

5. More than Keywords: 7 Concepts of Advanced On-Page SEO
October 21 – Posted by Cyrus Shepard
As marketers, helping search engines understand what our content means is one of our most important tasks. Search engines can’t read pages like humans can, so we incorporate structure and clues as to what our content means. This post explores a series of on-page techniques that not only build upon one another, but can be combined in sophisticated ways.

MarieHaynes

6. Your Google Algorithm Cheat Sheet: Panda, Penguin, and Hummingbird
June 11 – Posted by Marie Haynes
Do you have questions about the Panda algorithm, the Penguin algorithm, or Hummingbird? This guide explains in lay terms what each of these Google algorithm changes is about and how to improve your site so that it looks better in the eyes of the big G.

Chad_Wittman

7. Make Facebook’s Algorithm Change Work For You, Not Against You
January 23 – Posted by Chad Wittman
Recently, many page admins have been experiencing a significant decrease in Total Reach—specifically, organic reach. For pages that want to keep their ad budget as low as possible, maximizing organic reach is vital. To best understand how to make a change like this work for you, and not against you, we need to examine what happened—and what you can do about it.

n8ngrimm

8. How to Rank Well in Amazon, the US’s Largest Product Search Engine
June 04 – Posted by Nathan Grimm
The eCommerce SEO community is ignoring a huge opportunity by focusing almost exclusively on Google. Amazon has roughly three times more search volume for products, and this post tells you all about how to rank.

iPullRank

9. Personas: The Art and Science of Understanding the Person Behind the Visit
January 29 – Posted by Michael King
With the erosion of keyword intelligence and the move to strings-not-things for the user, Google is pushing all marketers to focus more on their target audience. This post will teach you how to understand that audience, the future of Google, and how to build data-driven personas step by step.

Dr-Pete

10. Panda 4.0, Payday Loan 2.0 & eBay’s Very Bad Day
May 21 – Posted by Dr. Peter J. Meyers
Preliminary analysis of the Panda 4.0 and Payday Loan 2.0 updates, major algorithm flux on May 19th, and a big one-day rankings drop for eBay.

3. Top YouMoz Blog posts by unique visits

One of our favorite parts of the Moz community is the YouMoz Blog, where our community members can submit their own posts for potential publishing here on our site. We’re constantly impressed by what we’re sent. These 10 posts all received such high praise that they were promoted to the main Moz Blog, but they all started out as YouMoz posts. 

Chad_Wittman

1. Make Facebook’s Algorithm Change Work For You, Not Against You
January 23 – Posted by Chad Wittman
Recently, many page admins have been experiencing a significant decrease in Total Reach—specifically, organic reach. For pages that want to keep their ad budget as low as possible, maximizing organic reach is vital. To best understand how to make a change like this work for you, and not against you, we need to examine what happened—and what you can do about it.

Carla_Dawson

2. Parallax Scrolling Websites and SEO – A Collection of Solutions and Examples
April 01 – Posted by Carla Dawson
I have observed that there are many articles that say parallax scrolling is not ideal for search engines. Parallax Scrolling is a design technique and it is ideal for search engines if you know how to apply it. I have collected a list of great tutorials and real SEO-friendly parallax websites to help the community learn how to use both techniques together.

Jeffalytics

3. (Provided): 10 Ways to Prove SEO Value in Google Analytics
February 25 – Posted by Jeff Sauer
We and our clients have relied on keyword reports for so long that we’re now using (not provided) as a crutch. This post offers 10 ways you can use Google Analytics to prove your SEO value now that those keywords are gone.

danatanseo

4. How to Set Up and Use Twitter Lead Generation Cards in Your Tweets for Free!
May 07 – Posted by Dana Tan
Working as an in-house SEO strategist for a small business forces me to get “scrappy” every day with tools and techniques. I’m constantly on the lookout for an opportunity that can help my company market to broader audiences for less money. Here’s how to set up your Twitter Cards for free!

Amanda_Gallucci

5. 75 Content Starters for Any Industry
February 06 – Posted by Amanda Gallucci
Suffering from blank page anxiety? Before you go on the hunt for inspiration all over the Internet and elsewhere, turn to the resources around you. Realize that you can create exceptional content with what you already have at hand.

nicoleckohler

6. The Hidden Power of Nofollow Links
June 08 – Posted by Nicole Kohler
For those of us who are trying to earn links for our clients, receiving a nofollow link can feel like a slap in the face. But these links have hidden powers that make them just as important as followed ones. Here’s why nofollow links are more powerful than you might think.

YonDotan

7. A Startling Case Study of Manual Penalties and Negative SEO
March 17 – Posted by Yonatan Dotan
One day in my inbox I found the dreaded notice from Google that our client had a site-wide manual penalty for unnatural inbound links. We quickly set up a call and went through the tooth-rattling ordeal of explaining to our client that they weren’t even ranked for their brand name. Organic traffic dropped by a whopping 94% – and that for a website that gets 66% of its traffic from Google-based organic search.

malditojavi

8. How PornHub Is Bringing its A-Game (SFW)
July 23 – Posted by Javier Sanz
Despite dealing with a sensitive subject, PornHub is doing a great job marketing itself. This (safe-for-work) post takes a closer look at what they are doing.

ajfried

9. Storytelling Through Data: A New Inbound Marketing & SEO Report Structure
January 07 – Posted by Aaron Friedman
No matter what business you are in, it’s a pretty sure thing that someone is going to want to monitor how efficiently and productively you are working. Being able to show these results over time is crucial to maintaining the health of the long term relationship.

robinparallax

10. The Art of Thinking Sideways: Content Marketing for “Boring” Businesses
April 08 – Posted by Robin Swire
In this article, I’ll examine the art of thinking sideways for one of the slightly more tricky marketing clients I’ve worked with. I hope that this will provide an insight for fellow content marketers and SEOs in similar scenarios.

4. Top Moz Blog posts by number of thumbs up

These 10 posts were well enough received that liked that quite a few readers took the time to engage with them, logging in to give their stamp of approval. Whiteboard Fridays are always a hit, and two of them managed to make this list after having been live for less than a month.

1. More than Keywords: 7 Concepts of Advanced On-Page SEO
October 21 – Posted by Cyrus Shepard
As marketers, helping search engines understand what our content means is one of our most important tasks. Search engines can’t read pages like humans can, so we incorporate structure and clues as to what our content means. This post explores a series of on-page techniques that not only build upon one another, but can be combined in sophisticated ways.

Dr-Pete

2. New Title Tag Guidelines & Preview Tool
March 20 – Posted by Dr. Peter J. Meyers
Google’s 2014 redesign had a big impact on search result titles, cutting them off much sooner. This post includes a title preview tool and takes a data-driven approach to finding the new limit.

randfish

3. Dear Google, Links from YouMoz Don’t Violate Your Quality Guidelines
July 23 – Posted by Rand Fishkin
Recently, Moz contributor Scott Wyden, a photographer in New Jersey, received a warning in his Google Webmaster Tools about some links that violated Google’s Quality Guidelines. One example was from moz.com.

MarieHaynes

4. Your Google Algorithm Cheat Sheet: Panda, Penguin, and Hummingbird
June 11 – Posted by Marie Haynes
Do you have questions about the Panda algorithm, the Penguin algorithm, or Hummingbird? This guide explains in lay terms what each of these Google algorithm changes is about and how to improve your site so that it looks better in the eyes of the big G.

randfish

5. Thank You for 10 Incredible Years
October 06 – Posted by Rand Fishkin
It’s been 10 amazing years since Rand started the blog that would turn into SEOmoz and then Moz, and we never could have come this far without you all. You’ll find letters of appreciation from Rand and Sarah in this post (along with a super-cool video retrospective!), and from all of us at Moz, thank you!

6. Illustrated Guide to Advanced On-Page Topic Targeting for SEO
November 17 – Posted by Cyrus Shepard
The concepts of advanced on-page SEO are dizzying: LDA, co-occurrence, and entity salience. The question is “How can I easily incorporate these techniques into my content for higher rankings?” The truth is, you can create optimized pages that rank well without understanding complex algorithms.

josh_bachynski

7. Panda 4.1 Google Leaked Dos and Don’ts – Whiteboard Friday
December 05 – Posted by Josh Bachynski
Panda is about so much more than good content. Let Josh Bachynski give you the inside information on the highlights of what you should (and should not) be doing.

OliGardner

8. The Most Entertaining Guide to Landing Page Optimization You’ll Ever Read
May 20 – Posted by Oli Gardner
If you’ve ever been bored while reading a blog post, your life just got better. If you’ve ever wanted to learn about conversion rate optimization, and how to design high-converting landing pages, without falling asleep, you’re in the right place. Buckle up, and prepare to be entertained in your learning regions.

randfish

9. Does SEO Boil Down to Site Crawlability and Content Quality? – Whiteboard Friday
July 11 – Posted by Rand Fishkin
What does good SEO really mean these days? Rand takes us beyond crawlability and content quality for a peek inside the art and science of the practice.

randfish

10. How to Avoid the Unrealistic Expectations SEOs Often Create – Whiteboard Friday
December 12 – Posted by Rand Fishkin
Making promises about SEO results too often leads to broken dreams and shredded contracts. In today’s Whiteboard Friday, Rand shows us how to set expectations that lead to excitement but help prevent costly misunderstandings.

5. Top Moz Blog posts by number of comments

While the discussions can take a big chunk out of an already busy day, the conversations we get to have with our community members (and the conversations they have with each other) in the comments below our posts is absolutely one of our favorite parts of the blog. These 10 posts garnered quite a bit of discussion (some with a fair amount of controversy), and are fascinating to follow.

1. Take the SEO Expert Quiz and Rule the Internet
May 28 – Posted by Cyrus Shepard
You are master of the keyword. You create 1,000 links with a single tweet. Google engineers ask for your approval before updating their algorithm. You, my friend, are an SEO Expert. Prove it by taking our new SEO Expert Quiz.

2. The Rules of Link Building – Whiteboard Friday
April 04 – Posted by Cyrus Shepard
Google is increasingly playing the referee in the marketing game, and many marketers are simply leaving instead of playing by the rules. In today’s Whiteboard Friday, Cyrus Shepard takes a time-out to explain a winning strategy.

randfish

3. Dear Google, Links from YouMoz Don’t Violate Your Quality Guidelines
July 23 – Posted by Rand Fishkin
Recently, Moz contributor Scott Wyden, a photographer in New Jersey, received a warning in his Google Webmaster Tools about some links that violated Google’s Quality Guidelines. One example was from moz.com.

Dr-Pete

4. New Title Tag Guidelines & Preview Tool
March 20 – Posted by Dr. Peter J. Meyers
Google’s 2014 redesign had a big impact on search result titles, cutting them off much sooner. This post includes a title preview tool and takes a data-driven approach to finding the new limit.

Carla_Dawson

5. SEO Teaching: Should SEO Be Taught at Universities?
October 09 – Posted by Carla Dawson
Despite the popularity and importance of SEO, the field has yet to gain significant traction at the university level other than a few courses here and there offered as part of a broader digital marketing degree. The tide could be turning, however slowly.

6. 12 Ways to Increase Traffic From Google Without Building Links
March 11 – Posted by Cyrus Shepard
The job of the Technical SEO becomes more complex each year, but we also have more opportunities now than ever. Here are 12 ways you can improve your rankings without relying on link building.

evolvingSEO

7. The Broken Art of Company Blogging (and the Ignored Metric that Could Save Us All)
July 22 – Posted by Dan Shure
Company blogging is broken. We’re tricking ourselves into believing they’re successful while ignoring the one signal we have that tells us whether they’re actually working.

MichaelC

8. Real-World Panda Optimization – Whiteboard Friday
August 01 – Posted by Michael Cottam
From the originality of your content to top-heavy posts, there’s a lot that the Panda algorithm is looking for. In today’s Whiteboard Friday, Michael Cottam explains what these things are, and more importantly, what we can do to be sure we get the nod from this particular bear.

EricaMcGillivray

9. Ways to Proactively Welcome Women Into Online Marketing
September 17 – Posted by Erica McGillivray
SEO may be a male-dominated industry, but let’s step out of our biases and work hard to welcome women, and marketers of all stripes, into our community.

10. More than Keywords: 7 Concepts of Advanced On-Page SEO
October 21 – Posted by Cyrus Shepard
As marketers, helping search engines understand what our content means is one of our most important tasks. Search engines can’t read pages like humans can, so we incorporate structure and clues as to what our content means. This post explores a series of on-page techniques that not only build upon one another, but can be combined in sophisticated ways.

6. Top Moz Blog posts by number of linking root domains

What, you thought you’d get to the bottom of the post without seeing a traditional SEO metric? =)

Dr-Pete

1. New Title Tag Guidelines & Preview Tool
March 20 – Posted by Dr. Peter J. Meyers
Google’s 2014 redesign had a big impact on search result titles, cutting them off much sooner. This post includes a title preview tool and takes a data-driven approach to finding the new limit.

Dr-Pete

2. Panda 4.0, Payday Loan 2.0 & eBay’s Very Bad Day
May 21 – Posted by Dr. Peter J. Meyers
Preliminary analysis of the Panda 4.0 and Payday Loan 2.0 updates, major algorithm flux on May 19th, and a big one-day rankings drop for eBay.

iPullRank

3. Personas: The Art and Science of Understanding the Person Behind the Visit
January 29 – Posted by Michael King
With the erosion of keyword intelligence and the move to strings-not-things for the user, Google is pushing all marketers to focus more on their target audience. This post will teach you how to understand that audience, the future of Google, and how to build data-driven personas step by step.

briancarter

4. Why Every Business Should Spend at Least $1 per Day on Facebook Ads
February 19 – Posted by Brian Carter
For the last three years I’ve constantly recommended Facebook ads. I recommend them to both B2C and B2B businesses. I recommend them to local theaters and comedians here in Charleston, SC. I recommend them to everyone who wants to grow awareness about anything they’re doing. Here’s why.

JamesAgate

5. The New Link Building Survey 2014 – Results
July 16 – Posted by James Agate
How has the marketing industry changed its views of link building since last year? James Agate of Skyrocket SEO is back with the results of a brand new survey.

Dr-Pete

6. Google’s 2014 Redesign: Before and After
March 13 – Posted by Dr. Peter J. Meyers
Google’s SERP and ad format redesign may finally be rolling out, after months of testing. Before we lose the old version forever, here’s the before-and-after of every major vertical that’s changed.

7. Google Announces the End of Author Photos in Search: What You Should Know
June 26 – Posted by Cyrus Shepard
Many of us have been constantly advising webmasters to connect their content writers with Google authorship, and it came as a shock when John Mueller announced Google will soon drop authorship photos from regular search results. Let’s examine what this means.

randfish

8. The Greatest Misconception in Content Marketing – Whiteboard Friday
April 25 – Posted by Rand Fishkin
Great content certainly helps business, but it isn’t as simple as “publish, share, convert new customers.” In today’s Whiteboard Friday, Rand explains what’s really going on.

OliGardner

9. The Most Entertaining Guide to Landing Page Optimization You’ll Ever Read
May 20 – Posted by Oli Gardner
If you’ve ever been bored while reading a blog post, your life just got better. If you’ve ever wanted to learn about conversion rate optimization, and how to design high-converting landing pages, without falling asleep, you’re in the right place. Buckle up, and prepare to be entertained in your learning regions.

MarieHaynes

10. Your Google Algorithm Cheat Sheet: Panda, Penguin, and Hummingbird
June 11 – Posted by Marie Haynes
Do you have questions about the Panda algorithm, the Penguin algorithm, or Hummingbird? This guide explains in lay terms what each of these Google algorithm changes is about and how to improve your site so that it looks better in the eyes of the big G.

7. Top comments from our community by number of thumbs up

These 10 comments were the most thumbed-up of any on our blogs this year, offering voices of reason that stand out from the crowd. 

MarieHaynes

1. Marie Haynes | July 23
Commented on: 
Dear Google, Links from YouMoz Don’t Violate Your Quality Guidelines

Backlinko

2. Brian Dean | September 30
Commented on: 
The Myth of Google’s 200 Ranking Factors

mpezet

3. Martin Pezet | July 22
Commented on: 
The Broken Art of Company Blogging (and the Ignored Metric that Could Save Us All)

dannysullivan

4. Danny Sullivan | July 23
Commented on: 
Dear Google, Links from YouMoz Don’t Violate Your Quality Guidelines

5. Cyrus Shepard | October 21
Commented on: 
More than Keywords: 7 Concepts of Advanced On-Page SEO

SarahBird

6. Sarah Bird | September 17
Commented on: 
Ways to Proactively Welcome Women Into Online Marketing

randfish

7. Rand Fishkin | July 04
Commented on: 
5 Fashion Hacks for the Modern Male Marketer – Whiteboard Friday

mpezet

8. Martin Pezet | September 30
Commented on: 
The Myth of Google’s 200 Ranking Factors

FangDigitalMarketing

9. Jeff Ferguson | October 24
Commented on: 
Is It Possible to Have Good SEO Simply by Having Great Content – Whiteboard Friday

magicrob

10. Robert Duckers | March 20
Commented on: 
New Title Tag Guidelines & Preview Tool

8. Top commenters from our community by total thumbs up

We calculated this one a bit differently this year. In the past, we’ve shown the top community members by sheer number of comments. We don’t want, however, to imply that being prolific is necessarily good within itself. So, we added up all the thumbs-up that each comment on our blogs has received, and figured out which community members racked up the most thumbs over the course of the year. (We’ve intentionally omitted staff members and associates from this list, as they’d stack the deck pretty heavily!)

The graphics to the right of each community member show the number of comments they’ve left on blog posts in 2014 as well as the total number of thumbs up those comments have received.

This list is truly an illustration of how amazing the Moz community is. This site would hardly be anything without all of you, and we
so appreciate your involvement on such a regular basis!

SamuelScott

1. Samuel Scott (Moz username: SamuelScott)
MozPoints: 1557 | Rank: 54

paints-n-design

2. Andreas Becker (Moz username: paints-n-design)
MozPoints: 667 | Rank: 148

MarieHaynes

3. Marie Haynes (Moz username: MarieHaynes)
MozPoints: 4706 | Rank: 7

MarkTraphagen

4. Mark Traphagen (Moz username: MarkTraphagen)
MozPoints: 993 | Rank: 102

steviephil

5. Steve Morgan (Moz username: steviephil)
MozPoints: 1249 | Rank: 72

russangular

6. Russ Jones (Moz username: russangular)
MozPoints: 3282 | Rank: 16

mpezet

7. Martin Pezet (Moz username: mpezet)
MozPoints: 464 | Rank: 211

Pixelbypixel

8. Chris Painter (Moz username: Pixelbypixel)
MozPoints: 2707 | Rank: 25

billslawski

9. Bill Slawski (Moz username: billslawski)
MozPoints: 709 | Rank: 140

danatanseo

10. Dana Tan (Moz username: danatanseo)
MozPoints: 4071 | Rank: 11

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Reblogged 4 years ago from moz.com