Celebrating creative champions – are you coming to the dotties?

A chance to celebrate and share examples of the best digital marketing campaigns, the dotties has been a highlight of the dotmailer annual calendar for the last three years.

And 2018 is no exception.

Once again, we will be packing out London’s legendary Troxy on 1st November to recognize some of the best and brightest talents in digital marketing.

I’m also delighted to announce that Rob Beckett, host of BBC One’s All Together Now and team captain on Channel 4’s 8 Out Of 10 Cats, will be hosting the awards show. And, of course, there will be plenty of mouth-watering street food, entertainment and dancing to take us through into the early hours.

The shortlist has already been announced – you can find out here if your brand made the cut.

Ahead of the big event, we would like to take a moment to thank our sponsors and recognize the invaluable assistance they offer in making this evening possible.

Click the logos below to find more about dotmailer’s partnership with each sponsor, and how we work together to drive the most effective digital marketing campaigns.

                                                      KoomooNosto

 

Kooomo                                                

 

 

The post Celebrating creative champions – are you coming to the dotties? appeared first on The Marketing Automation Blog.

Reblogged 1 month ago from blog.dotmailer.com

The Best of the Best: Celebrating the Top 10 of the Moz Top 10 for 2014

Posted by Isla_McKetta

Oh no, another year-end roundup! But before you click away, let me sell you a little on why this is the roundup you actually want to read.

You see, to compile the
Moz Top 10 over the last year, we probably read 50 or more articles EACH WEEK, that’s around 100 articles for every issue. We then spent innumerable hours curating and culling until we could share with you the very best of those articles in the bi-weekly Top 10.

So this is not just another listicle. This article is in fact the distillation of the very best content from all over the interwebs for the past year that has anything to do with digital marketing. Basically,
we read 2,600 (or so) articles so you don’t have to.

What does “best” mean?

There’s no formula for what makes an article Top-10 worthy. We look for the best content of each two week period and then try and winnow and fit it until each newsletter contains just the right balance of digital marketing tips, tricks, analysis, and inspiration.

We work to reach beyond SEO and find articles that will help people who specialize in content, social, design, UX, and more broaden their skill set and understand the work their marketing compatriots engage in. The mix and style changes as the author of this newsletter changes. I’m biased toward content marketing, Cyrus loves SEO. Trevor’s a sucker for a journalistic slant.

But whoever is writing the latest edition is trying to find that perfect balance so you come away from the newsletter having found at least one article that teaches you something new, changes the way you think about marketing, or makes your job a little easier.

We look for articles by authors new and old that are
well written, well illustrated, and comprehensive. Sometimes we publish something because it’s a really good resource or because it says the thing that needs to be said.

Some pieces make the Top 10 because they are
heart-achingly eloquent. And sometimes we include a little something fun, playful, or easy on the eyes (but still educational) at the end to finish your day off right.

Then news
breaks (ahem, Google) and we reconfigure it all.

The Top 10 of the Top 10

For the Top 10 of the Moz Top 10, we could have gone with the most newsworthy content—articles that claim
some tactic is dead
or some era is over, but Search Engine Land already did that, so I wanted to take a different approach.

Instead, I chose the articles from 2014 that endure. Below you’ll find articles that continue to inspire, how-tos and guides so comprehensive they deserve a revisit, and, yes, even a few tips and tricks that you should really get to. Without further ado, here are the best of the best…

1. Life is a Game. This is Your Strategy Guide

If you can master life, all that marketing stuff is a cake walk. Level up in your day-to-day with this thoughtful, comprehensive, and gorgeous guide from Oliver Emberton.

2. Announcing the All-New Beginner’s Guide to Link Building

Paddy Moogan knows a thing or two about link building, and here he’s teamed up with some folks at Moz to turn all of that information into an easy-to-follow yet comprehensive guide. I had no part in this project, so I can safely tell you I <3 the Zelda references.

3. No Words Wasted: A Guide to Creating Focused Content

From getting customer interviews right to nailing content promotion, this massive guide from Distilled covers everything you need to know about content strategy. I learn something new (or rediscover something I should never have forgotten) every time I read it.

4. Micro Data & Schema.org Rich Snippets: Everything You Need to Know

If you don’t know what micro data are and you haven’t figured out what to do with Schema.org, your content marketing is missing a crucial element for SERP success. BuiltVisible to the rescue with this amazing and easy-to-follow guide.

5. The Beginner’s Guide to Conversion Rate Optimization

If you suspect there’s a blockage in your sales funnel, it’s time to think about CRO. This guide from Qualaroo will tell you everything you need to know to start pinpointing (and fixing) your barriers to conversion.

6. 2014 Industry Survey Results

A survey so big we can only do it once every two years. Peek at salaries, tools, and trends to compare where the digital marketing industry was at the beginning of 2014 to where you are now for a peek at what the future may hold. 

7. UX Crash Course: User Psychology

Composed of 31 lessons, this online “course” will help you understand user motivation and how you can use psychology to massively improve your user experience.

8. A Geek’s Guide to Gaming The Algorithms

Sometimes looking at information from a slightly different angle makes it easier to digest. In this delightful piece, Ian Lurie teaches us when it’s okay to game the algorithms at the same time as he’s spelling out, in plain language, what each algorithm update was really about.

9. The Ultimate List of IFTTT Recipes for Marketers

Favorite part of this amazingly detailed post from SEER? The fact that it starts from a user’s perspective. So whether you want to “stalk your competitors’ stocks” or “keep track of industry meetups,” there’s an answer (in the form of an IFTTT recipe) here for you.

10. The Rich Snippets Algorithm

So much changed in the realm of rich snippets last year. AJ Kohn delves into the relationship between those rich snippets and knowledge graph results. It’s a heady post that just might offer some interesting insight into the future of SERPs.

Sign up for the Moz Top 10

Like what you see? Want us to read all the articles while you peruse a summary of the most important things you need to know?

Sign up for the Moz Top 10

After you click that big red button, you’ll be taken to the Moz Top 10 page and asked to enter your email and hit “subscribe.” At that moment we’ll put you on the list for the very next edition, currently scheduled for January 13.

Submit to the Moz Top 10

And if you’re someone who’s writing Top-10-worthy content and we just haven’t found you yet, we want to read what you’ve got. So please send us your suggestions. Each edition of the Moz Top 10 only covers content from the most recent two-week period, so send that link while the content is still fresh.

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Reblogged 3 years ago from moz.com

How You Can Build a Meaningful Brand

Posted by Hannah_Smith

Earlier this year I wrote a post about
the future of marketing. In it, I made a handful of predictions; arguably the most ‘out there’ of which was this: in the future, only brands which ‘mean something’ to consumers will survive. 

In today’s post I’ll be exploring what it takes to become a meaningful brand, and how you might go about building one.

SEO is not dead

Just so we’re clear, I’m not saying SEO is dead, or that organic search is not an important channel 🙂
These stats speak for themselves:

However, what we’re being asked to do as SEOs is constantly evolving. 

It used to be that you could build a very successful business online just by being great at SEO. But today, the SERPs are changing, and ranking first doesn’t mean what it used to:

The BBC still rank first organically for ‘weather’—but their listing is pushed beneath the fold. Plus, given the that the information the searcher is seeking is displayed right there in the SERP, I’m guessing they’re not receiving as much traffic from this term as they once were.

But it’s not just informational queries:

Skyscanner still rank first for the term ‘flights to paris’, but again here their organic listing is pushed beneath the fold thanks to paid search listings and the proprietary Google flight product.

Google is even going so far as to show its proprietary products against branded searches (hat-tip to 
Barry Adams for pointing this out):

MoneySuperMarket’s organic listing is above the fold, but Google is nonetheless being very aggressive.

As a consequence of these changes, as SEOs, we’re being asked to do different things. Clients of yesteryear used to say things like:

Get us links!

But today they’re saying things like:

Get us press coverage, social shares and exposure [links] on sites our target audience reads.

Whilst they may not explicitly be asking us to build a brand, nonetheless much of what we do today looks a lot like brand building. But where do we start?

What does ‘brand’ mean?

Before we kick off I think it’s worth exploring what brand really means. We have a tendency to use ‘brand’ and ‘company’ or ‘organisation’ interchangeably, but in reality they are two distinctly different things.

Here’s a definition:

brand – to impress firmly; fix ineradicably; place indelibly

Therefore a brand is not a brand unless it leaves a lasting impression, and of course, it needs to be a favourable impression. Essentially companies or organisations need to build brands that mean something to people.

However, right now companies and organisations are struggling to do this effectively:

“In Europe and the US, consumers would not care if 92% of brands ceased to exist” 


source

That means that consumers would only miss 8% of brands. 

Clearly we have a mountain to climb. How do we go about building meaningful brands? Particularly on SEO retainer budgets?

You can learn a lot by deconstructing the success of others

Like many in the search industry, I’m a fan of taking stuff apart to figure out how it works. So, when trying to figure out how to go about building a meaningful brand, I started by looking at what meaningful brands are doing right now.

I uncovered three core principles—some meaningful brands do all three; some just do one or two—I’ll deal with them each in turn.

1) Meaningful brands find opportunities to delight customers

Most people’s interactions with brands suck. But great interactions stand out and are shared. Let’s take a look at some examples:

@smartcarusa

Here’s how @smartcarusa responded when someone suggested that a single bird dropping would total one of their cars:

Now the takeaway here is not to rush out and make a bunch of infographics on disparate topics.
Out of context, the infographic is neither remarkable, nor particularly interesting, and I don’t think it would have garnered coverage had it not been created in response to this tweet.
But I think a lesson we can take from this is that going the extra mile to respond in a novel way can yield out-sized returns.

@ArgosHelpers

This is how @ArgosHelpers responded to a customer asking when PS4s would be back in stock:

The takeaway here is not people love brands who use slang—I think this is actually a very artfully worded response. See how the brand has taken care to use the same language as their customer without being in any way condescending? That’s what you need to shoot for.

@TescoMobile

This is how @TescoMobile responded when someone described their network as a ‘turn off’:

Whoa! 

The lesson here is definitely not ‘be a dick to people who are dicks to you’; I think the lesson here is that a well-judged, cheeky response can travel.

Ultimately you need to tread carefully if you want to use this type of tactic. I think @TescoMobile got away with this one—but it is really close to the line. To do this sort of thing you need to have a deep understanding of your audience—what’s considered funny and what’s just plain rude? This can vary hugely depending on the niche you’re working in and the public perception of your brand.

Moreover, if you’re a brand engaging in this sort of activity, you need to consider not only your own response, but the potential response from your audience, too. Some brands have an army of loyal advocates. But if brands aren’t careful, they may unwittingly encourage said army to attack an individual with a response like this.

Of course it’s not just interactions that have the capacity to delight—sometimes being nimble is enough:

@Arbys

When Pharrell turned up to the GRAMMYs wearing *that hat* here’s how @Arbys responded:

The takeaway here is not that you need a bit of luck, instead it’s that you need to be ready, willing and able to take advantage of opportunities as and when they arise. I think that if @Arbys hadn’t tweeted that, then someone else would have done and their brand wouldn’t have benefited.

Hopefully you can see where I’m going with this; let’s move on to principle two:

2) Meaningful brands give people the ability to define themselves to others

Have you ever thought about why you share what you share on social media? Most of us don’t think about it too much, but
The New York Times did a
study on the psychology of sharing in which 68% of respondents said they share things via social media to give others a better sense of who they are and what they care about.

For example, I might share an article from
hbr.org because I want you to think I’m the sort of person who reads Harvard Business Review. Or I might share an Oatmeal comic because I want you to think I have an excellent sense of humour. I might share something about the Lean In movement because I want to let you know where I stand on important issues.

If you’re seeking to create a meaningful brand, this can be an excellent space to play in because brands can give people the ability to define themselves to others. Now I don’t necessarily mean by creating content like
this which literally allows people to define themselves:

Brands can also help people define themselves by creating things people ‘look good’ sharing—let’s take a look at some examples:

GE’s #6SecondScience

The takeaway here is to create things which are tangentially related to your brand, that people ‘look good’ sharing. When people shared this content they were sharing stuff that was more than just ‘cool’—by sharing this content they were also able to express their enthusiasm for science.

In a similar vein meaningful brands create commercials that don’t feel like commercials—again, these are things that people ‘look good’ sharing:

Wren’s First Kiss

This film definitely got people talking. To date it’s received over 94 million YouTube views and coverage on over 1300 sites. But this isn’t just a video content play…

Oreo

When Oreo turned 100, they created 100 pieces of content over 100 days:

This campaign got over 1m Facebook ‘likes’ and thousands of pieces of press coverage. 

But actually, I think the smartest thing about this campaign was that it was highly topical content which put the cookie right in the centre of people’s conversations without being self-serving.

Still with me? Let’s move on to principle three:

3) Meaningful brands stand for something above and beyond their products or services

This is difficult to explain in the abstract, so I’m going to shoot straight to some examples.

BrewDog

BrewDog is a craft beer company. Their brand values are drawn from punk subculture—they’re anti-establishment and believe in individual freedom.
So when Dead Pony Club ale was ‘banned’ because the phrase “rip it up down empty streets” was printed on the label, their response was to issue a
press release apologising for ‘not giving a shit’ over the marketing rules breach.
Their fans loved their response:

The takeaway here isn’t that sweary press releases get attention (although they undoubtedly do)—by refusing to take the ruling lying down BrewDog showed people they were a brand which stood for something beyond great beer.

Nike

A core value for Nike is “if you have a body, you are an athlete”, and these values have inspired incredible creative like this:

I think that this advert is powerful because Nike isn’t talking about how their trainers enhance your performance, they’re talking about celebrating everyone’s athletic endeavours. It’s about more than just their products. 

OKCupid

I think that taking the decision to stand for something is perhaps most potent when it could actually cost a brand customers. When Mozilla appointed a new CEO, OKCupid showed this message to Firefox users:

They went on to say:

The takeaway here is not ‘align your brand with a cause and win the the Internet’, but rather, taking a bold stance on a relevant issue, even if it could actually hurt your business, can create a lasting impression.

What do I mean by ‘actually hurt your business’? Sadly, not everyone believes in equal rights for gay couples, as such, taking this stance could cost OK Cupid.

Using these principles day-to-day

The reality for me is that right now, much of this I can’t affect—sadly no clients have dropped several million into my lap and asked me to create them an ad like Nike’s 🙂

That said, I do think that it’s helped me to clarify my thinking on what it means to be a meaningful brand and how to figure out how to get there. At Distilled (the company who is good enough to employ me), the place we play most frequently is principle two—we create content which allows people to define themselves to others; things that people ‘look good sharing’. 

Perhaps more importantly, we’re taking the time to understand the companies we’re working with better so that our creative work is better aligned with their brand values. 

And so, dear reader, over to you—I’d love to hear what you think it takes to build a meaningful brand, and what’s working (and not working) for you, do let me know via the comments.

This post is based on a session I presented at SearchLove; those who are interested can view the full deck below:

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Reblogged 3 years ago from moz.com